Terms of Service

Modern CX Mindset — Terms of Use

Last Updated: February 2025

By accessing or using the Modern CX Mindset website (“Site”), you agree to these Terms of Use. If you do not agree, please do not use the Site.

1. Purpose of This Website

Modern CX Mindset provides educational content, perspectives, and resources related to customer experience, leadership, and organizational effectiveness.

All content is provided for informational and educational purposes only.

2. No Professional Advice

The content on this Site does not constitute professional, legal, financial, medical, or organizational advice.

You are responsible for how you interpret and apply any information found on this Site. Decisions made based on Site content are made at your own discretion and risk.

3. Acceptable Use

You agree to use this Site lawfully and respectfully.

You may not:

Attempt to disrupt or interfere with the Site
Scrape, harvest, or collect content at scale
Republish, resell, or commercially exploit Site content without permission
Use the Site in a way that violates applicable laws or regulations

4. Intellectual Property

All content on this Site—including text, frameworks, branding, visuals, and original materials—is owned by Modern CX Mindset or its licensors and is protected by applicable intellectual property laws.

You may view, read, and share links to content for personal or non-commercial use.
You may not reproduce, distribute, or create derivative works without prior written permission unless otherwise stated.

5. Third-Party Services and Links

This Site may include links to third-party websites or embedded services (such as video platforms or scheduling tools).

Modern CX Mindset does not control these third parties and is not responsible for their content, policies, or practices. Use of third-party services is subject to their respective terms.

6. Availability and Changes

We may modify, suspend, or discontinue any part of the Site at any time without notice.

Content may be updated, revised, or removed as our offerings evolve.

7. No Warranties

The Site and its content are provided “as is” and “as available.”

We make no warranties, express or implied, regarding accuracy, completeness, reliability, or suitability for any purpose.

8. Limitation of Liability

To the maximum extent permitted by law, Modern CX Mindset shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from or related to your use of the Site or reliance on its content.